Helol everyone. I am trying to adjust the truss rod on my Jaguar vm hh. I need an up-bow. I was turning counter clock-wise until the bolt got completely loose. What I have now is very very stright neck. I can't go any further because it just simply doesn't go... This is guitar is used barely and it's a first adjustment for her. So my question what's the problem? Is it broken? Thank you very much.