My ancient Craftsmen 14.4V battery drill gave up the ghost recently. I had read some good reviews about these Harbor Freight 18V ones, so I pulled the trigger when they were reduced to $23 including the battery. That is half the cost of just the battery for the old one! I had it shipped to save myself a trip, and it took longer than I would have expected from their giant distribution hub in South Carolina. But I got it yesterday and plugged the battery in to build a charge. Afterwards, took it to my garage. It is heavier than the old one and has a great feel in the hand. Squeezed the trigger and the cool LED to illuminate the work spot went on. But nothing else! What the hey? Then I realized I hadn't selected the drill direction, ie, the forward or reverse button. Clicked on that and the whole damned button pushed through the drill and fell out the other side onto the floor! Button shown at the right, held by a paper clip to show the profile. After a call to customer service, my option is to take it back to the local store for exchange. I guess the old adage of "buy cheap, get cheap" still prevails and I'm back where I started and out the $7 I paid to have it shipped!